Welcome to The Edge Cycleworks!
By using our website and services, you agree to the following terms and conditions. Please read them carefully.
This site is operated by The Edge Cycleworks
Registered office and main trading address: 2 Chapel Street, Lancaster, LA1 1AD
Company Number: 03514611
VAT Number: 712242381
We use Sage Pay (formerly Protx) as our trusted Payment Service Provider (PSP), ensuring that all online transactions are processed securely. Sage Pay is the largest independent PSP in the UK and Ireland and uses 256-bit encryption to protect your payment information. The service is PCI DSS (Payment Card Industry Data Security Standard) compliant, and regularly audited to maintain security.
If any discrepancies occur, such as an incorrectly listed product, stock level errors, or pricing mistakes, we reserve the right to cancel a sale and issue a full refund.
At The Edge Cycleworks, your privacy is a top priority. We will never sell, distribute, or lease your personal information to third parties without your permission or unless required by law.
As per the UK Data Protection Act 1998, you can request details of the personal information we hold about you at any time.
If a delivery attempt is missed, the courier will leave a card to re-arrange the delivery. Additional delivery attempts may incur a charge.
Under the Distance Selling Regulations, customers have the right to cancel orders within a 7-working day cooling-off period starting the day after receiving your goods.
For your convenience, we offer Klarna’s flexible payment options. To process your application, Klarna may receive personal data from us (such as your contact and order details) to assess eligibility and offer tailored payment plans.
For more details on how Klarna processes your data, please refer to their privacy notice.
By using our services, you agree to these Terms & Conditions. If you have any questions or need further information, don’t hesitate to get in touch!
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