Arranging Service Work
Although running an extremely busy workshop can be challenging we do our utmost to accommodate your needs at busy
times. We do require customers to book ahead where possible for service work, this allows us to support you
with more accurate schedules, turnarounds and collection dates.
If you wish to book your bike in, phone 01524840800 or contact firstname.lastname@example.org to
discuss your requirements.
This will allow us to estimate the most suitable work required and optimise turnaround or discuss a suitable day for
you to bring your bike to us for more detailed assessment. Same day servicing is available where possible with
Please do not bring your bike to the store for service work without a booking as we have limited storage.
Pricing & Structured Services
Wherever possible, we try and work to a fixed price billing structure, this structure offers you reliable and
predictable prices for service work.
If one of our technicians encounters a potentially unforeseen cost, such as a part that may be beyond repair, or
exta work that may be needed, they will always contact you directly to discuss the work fully.
We offer 5 levels of services and we are happy to help you choose a level that will best fit your requirements.
£59 – ASSESSMENT & TUNE-UP – Safety check and bolt tension includes
component assessment, including tyre inflation, headset, brake and gear adjustment with a final test
£99 – ASSESSMENT & TUNE-UP WITH DEGREASE– As above for bikes that
need tuning, checking and testing with the added benefit of a drivetrain removal and full clean
£129 – PRO SERVICE – Our most popular service as Tune-Up with
upgrades including headset service, full drivetrain removal/degrease and clean, bottom bracket removal and
fitting (labour only), wheel true and final test ride
£149 – E-PRO SERVICE – E-Bike specific Pro service for Bosch, Shimano,
Hyena, TQ & Fazua E-Bikes. Includes Diagnostic assessment and firmware upgrades where
£229 – MASTER SERVICE – Deluxe rebuild service, upgrades over Pro include hub
service, cable replacement (labour only), full strip to frame.
All prices include VAT but exclude parts
Please call us on 01524 840800 and we will be happy to help you discuss bookings or give a more detailed breakdown
of service work and specific costs.